PRIVACY POLICY
Last Updated April 01, 2024

Thank you for visiting Phine Flowers, www.phineflowers.com. Your privacy is very important to us, and we are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our Website. This information may include:

Name
Email address
Contact information
Wedding details (if applicable)
Subscription preferences (if applicable)

2. How We Use Your Information

We use the information we collect for the following purposes:

- To respond to your enquiries and provide you with the services you request.
- To process and fulfil orders for wedding flower services and subscription flower services.
- To communicate with you about your orders, enquiries, or any other requests.
- To improve our Website and services based on your feedback and interactions.
- To send you promotional offers, updates, or newsletters if you have opted in to receive them.
- To comply with legal obligations.

3. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

- With service providers who assist us in operating our Website or providing our services, subject to confidentiality agreements.
- When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Website. You can control cookies through your browser settings.

5. Data Security

We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Website is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child under the age of 16, please contact us immediately at jo@phineflowers.com.

7. Your Choices

You have the right to access, update, or delete your personal information. You can also choose not to receive promotional communications from us by following the unsubscribe instructions included in our emails or contacting us directly at jo@phineflowers.com

8. Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Website. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at jo@phineflowers.com.

By using our Website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

---------------------------------------------------------

COOKIE POLICY
Last Updated April 01, 2024

Introduction

This Cookie Policy explains how www.phineflowers.com uses cookies and similar technologies to recognise you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small text files that are stored on your browser or the hard drive of your computer or other device when you visit a website. This allows the site to recognise you as a user and remember your preferences.

Why do we use cookies?

We use cookies and similar technologies for several purposes, including:

- Essential cookies: These cookies are necessary for the website to function properly. They enable you to navigate our website and use its features.

- Analytical cookies: These cookies allow us to analyse how visitors use our website, so we can measure and improve its performance. We may use analytics tools such as Google Analytics for this purpose.

- Marketing cookies: We may use marketing cookies to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

- Preferences cookies: These cookies allow our website to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in.

What types of cookies do we use?

- Session cookies: These are temporary cookies that are erased when you close your browser. They are used to remember you during a single visit to the website and enable core functionality.

- Persistent cookies: These cookies remain on your device for a specified period of time or until you delete them. They are used to recognize you when you return to the website and remember your preferences.

Your consent

By using our website, you consent to the use of cookies and similar technologies as described in this policy. You can withdraw your consent at any time by deleting cookies from your browser and adjusting your browser settings to block cookies or alert you when cookies are being sent.
However, please note that blocking or deleting cookies may affect your experience of our website and prevent you from accessing certain features.

Third-party cookies

We may also use third-party cookies, such as those provided by Google Analytics, to collect information about your browsing habits and interests. These cookies are governed by the respective third-party privacy policies and are not controlled by us.

Contact us

If you have any questions about our Cookie Policy or the use of cookies on our website, please contact us at jo@phineflowers.com.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.